Privacy Policy

Effective Date: September 1st, 2024

Opsidius is committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy outlines how we collect, process, and protect your data when you interact with our services.

1. Information We Collect

Opsidius collects and processes data that allows us to improve our services and deliver personalized experiences. The types of information we may collect include:

Personal Data: Identifiable information you voluntarily provide, such as name, email address, company name, phone number, and other contact details. This is collected through account setup, form submissions, and other interactions with our services.
Usage Data: Information collected automatically, such as your IP address, device information, browser type, and activity on our site (e.g., pages viewed, session duration), to help us analyze performance and enhance user experience.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information on your preferences and activity, allowing us to personalize content, track site performance, and improve usability. You may manage your cookie preferences through your browser settings.

Under the GDPR, Opsidius is a Data Controller of the personal data you provide, and we process this data based on several legal bases:

Consent: We process personal data based on your consent for specific purposes, such as receiving marketing communications. You can withdraw consent at any time by contacting us or adjusting your preferences.
Contractual Necessity: Data processing is necessary to fulfill our obligations in providing services you request, such as user account management and customer support.
Legitimate Interests: Opsidius may process data to further our legitimate interests in improving our services, securing our website, and analyzing usage patterns, provided that these interests do not override your rights and freedoms.
Legal Obligations: In certain cases, we may process data to comply with legal obligations, such as responding to government requests or regulatory requirements.

3. How We Use Your Information

Opsidius uses your data to:

Deliver and Improve Services: Provide, maintain, and enhance our services, ensuring a better and more personalized user experience.
Communicate with You: Send necessary communications, including service-related updates, responses to inquiries, and marketing information (only with your consent).
Analyze and Optimize: Gather insights on how our services are used, allowing us to optimize content and functionality.

Opsidius does not sell personal information. We may, however, share your data with:

Service Providers: Trusted third-party vendors that assist in operating our services, such as cloud hosting, analytics, and customer support providers. These partners are contractually bound to protect your data in accordance with our standards.
Legal and Regulatory Authorities: In compliance with applicable laws, we may disclose data if required by law, in response to legal processes, or to protect the rights, property, or safety of Opsidius and our users.
International and Swiss Transfers: Opsidius stores personal data on secure Swiss servers. When data is transferred outside the European Economic Area (EEA), we ensure that it receives an adequate level of protection, often through standard contractual clauses or other legally approved transfer mechanisms.

If you are an EU resident, you have specific rights regarding your personal data under GDPR, including:

Right to Access: You may request access to the data we hold about you and information on how it is processed.
Right to Rectification: You have the right to correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): In certain circumstances, you may request deletion of your data, unless retention is legally required.
Right to Restrict Processing: You can request that we limit processing of your data under specific conditions.
Right to Data Portability: You have the right to obtain a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: You may object to data processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at Insert Contact Email. We aim to respond within one month, in accordance with GDPR timelines.

6. Data Retention and Security

Opsidius retains personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We implement strong security measures, including encryption and access controls, to protect your data from unauthorized access, alteration, or destruction. While we strive for a high level of security, no method is entirely secure.

7. Cookies and Tracking Technologies

Opsidius uses cookies and similar technologies for site functionality, user preferences, and analytics. You have control over cookie settings and can adjust preferences in your browser settings. For more details, see our Cookie Policy.

8. Children’s Privacy

Opsidius services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected data from a child under 16, we will take steps to delete it.

9. Updates to This Privacy Policy

Opsidius may revise this Privacy Policy to reflect updates to our practices or comply with regulatory changes. We encourage users to periodically review this page for the latest information on our privacy practices. Significant changes will be communicated through notices on our website or via direct communication.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact our Data Protection Officer (DPO) at Email (encrypted). Alternatively, EU residents may file a complaint with their local data protection authority if they feel their rights under GDPR have been violated.

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